Privacy Policy

When you contact Fixing615 by phone, text or email to request a quote or discuss a project, you may voluntarily share the following information with us:

• First name
• Last name
• Phone number
• Email address
• Property address
• City, State and ZIP
• Project description
• Type of service requested
• Photos or video (sent by text or email)
• Documents (sent by text or email)
• Communication preferences
• Quote and project information

We use the information you provide for the following purposes:

• Responding to quote requests
• Providing estimates
• Communicating about projects
• Scheduling work
• Processing contracts and payments
• Providing warranty support
• Improving our services

Fixing615 does not sell customer personal information. We do not rent or trade your personal data with third parties for their promotional purposes.

Customer project photos, videos and documents you send us are not publicly displayed without your permission. Before-and-after images shown on this site are labeled as service examples unless you expressly permit use of your project photos.

To deliver our services, we rely on trusted third-party providers. Each provider only receives the information necessary to perform its function and is expected to handle it securely:

Fixing615 takes reasonable steps to protect information you share with us. We do not store raw payment card data — payments are processed by secure third-party payment processors. Information you send by phone, text or email is handled through your own provider and standard communications channels.

However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

You may contact Fixing615 at any time with questions or requests regarding your personal information or this Privacy Policy, including requests to update or remove your information. We will respond in a reasonable timeframe.